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QA testing interview coming up.

Last post 11-25-2009, 23:50 by DanielRobertCampbell. 19 replies.
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  •  11-06-2009, 12:56 3417022

    QA testing interview coming up.

    Hello all,

    I have an interview for a QA testing position coming up. It’s my first interview for a QA role and I am rather nervous. Anybody out there been in the same situation and willing to give me a heads up?

    Any suggestions on how to prepare myself better? Something I should keep in mind as I walk in the door? Particular info to memorize? Specific literature to go over?

    I would appreciate any and all feedback.


    OK ,Thanks Again!!!!(>.<)
  •  11-06-2009, 15:42 3417044 in reply to 3417022

    Re: QA testing interview coming up.

    Introduce yourself as Peter Molyneux.  They will immediately become enthralled with everything you say and make you emperor of all European games.  You'll have a G o o d [Good] run for a few years until everyone starts yelling at you for promising time travel.

    Boy, I sure am hilarious!  And helpful.

    Do me a favor. Click this every once in a while.
  •  11-06-2009, 23:22 3417109 in reply to 3417022

    Re: QA testing interview coming up.

    Well it really depends on what questions they ask you. Here are a few of the questions I was asked when I landed my old QA job.

    1. What area of a game do you think would be most difficult to test?

    2. What area of a game do you feel would be easiest to test?

    3. What TYPE of game do you feel would be easy/difficult to test?

    4. What do you think would be your strongest/weakest areas of test?

    There are a few things you will need to communicate to them as well. Things like how you would run a particular type of test.

    I'm not sure how much it will help you in your interview but here are my hints to better testing.

    General Notes:
    Remember, it is a job. Treat it like one. If you are having a great multiplayer game and you run into a bug, stop and bug it. If this makes you lose the match or fail a mission, oh well...it is your job. There is a big difference between "testing" and "playing". Testing is a lot of fun and very rewarding, but you have to be willing to "beat your head against a brick wall".

    It is also important to note that no matter how minor it is, a bug should be reported. As a tester it is not your job to decide how important a bug it. That is a producer's job.

    DO NOT ignore bugs that fall outside of your area. If you are mission tester and you see an art bug, stop and bug it.

    It is also important to see when a bug is "general". This means if you see a problem with a mail box, it is going to be present with every occurrence of that mail box model in the game. It only needs to be bugged once, not every place the mail box appears. This goes with gameplay bugs too, if my character's arm bends un-naturally when I play a certain animation while holding a two handed sword, it will likely be the case with ANY two handed sword. Not just the one you happen to have seen it with.

    Another pointer is to make sure you spend just as much care inputting a bug as you do finding and narrowing it down. A poorly written bug is something that can cause a lot more work for both you and developer, so make sure to double and triple check your work. I like to use the PAL system when I can. This means "Problem - Action - Location". For instance if I have a bug that is "I get stuck when I jump in this trash bin!" I would write it, "The player becomes soft crashed (problem) when jumping into (action) the trash can model "blue_trash_can" in the red light district (location)". It is very important that you do not limit yourself either. Use as much information possible to make sure the bug is clearly communicated. But don't be redundant either. Oh, and always try to include a screen shot or video. They are always helpful...but don't rely on them. Always write your bugs as if you do not have a screen shot. Consider the SS or video icing on the cake.

    Missions/Activity/Diversion Testing:
    It is usually a G o o d [Good] idea to break each component of a mission down and then do whatever you can with it. For instance there could be a mission where a monkey steals a banana and you must get it back and return it to the store. In this mission you have the player, the monkey, the store and the banana. From here you try to mix and match events and statuses. First take the player. The player can be killed, so lets kill the player character before the monkey gets the banana, after the monkey gets the banana, after the monkey eats the banana, after the player gets the banana back, etc. So when starting to test a mission, write down on a note pad all the players in a mission, and try and do all kinds of crazy things to each of them. It may boring and methodical at times, but you must also be creative with what you do to them.

    Animations:
    Talk about boring! Basically you need to try every animation with every variation possible. So if you are testing a game where you can have lots of weapons, you need to test jumping in place with every weapon type, jumping forward with every weapon type, jumping backward with every weapon type, standing still with every weapon type, ETC. Remember that unless they vary greatly in size or shape, most similar weapons will react the same. So "Cleaver A" is going to act the same as "Cleaver B".

    Art:
    Look for all types if visual anomalies. z-fighting: is when there is two polygons are fighting for the same z plane. This causes the area to flicker back and forth between the two. Seams: small gashes where two pieces of geometry to not meet flush causing a gap. Misshapen collision: ever stand on an object and the player character appears to be floating? That means the collision does not accurately reflect the visual model. Some objects are missing collision entirely causing the PC to clip (pass through) through them. There are a bunch of other art bug types, but it would take me all night to list them.

    Standards: All hardware companies have a list of standards that a piece of software must ad hear to in order to be released. Things like; if the game supports a paused state, the game must pause when the controller is disconnected. You want to make yourself SUPER important to the QA department? Memorize the TCR standards.

    It is getting rather late here, so I'm sure there is plenty I am forgetting. But this information should get you on your way to impressing those who will be interviewing you. Enjoy!

    PS: Here is a link to a Special Interest Group for QA. http://www.qasig.org/index.html
  •  11-07-2009, 4:33 3417136 in reply to 3417109

    Re: QA testing interview coming up.

    Thanks for that info it was very educative, and excellent help. The link you gave has very G o o d [Good] articles as well. (Still reading them)

     In fact that’s one of the best  articles on the subject I found so far.  I have had some trouble finding G o o d [Good] advice about Game testing without running into a credit card request. 


    OK ,Thanks Again!!!!(>.<)
  •  11-07-2009, 13:05 3417174 in reply to 3417136

    Re: QA testing interview coming up.

    Yeah, there are WAY too many sites out there that promise you ridiculous amounts of money for testing...and they are all lies. QA is the bottom rung of the development ladder. They get paid far less than any other discipline. But it is a great way to get your foot in the door. I really enjoyed my time in QA and would love to go back to it some day.

    Just know that in the majority of development settings, QA is treated like second class citizens. When there is a free lunch, gift bag, raffle, etc...expect to be left out. You will not make much money doing it either, but it is still worth it. I hope you enjoy it as much as I did.
  •  11-09-2009, 9:56 3417528 in reply to 3417174

    Re: QA testing interview coming up.

    As i am preparing for my interview at the end of the month the realy unexpected happened. I now have another interview in 2 days for anther company that i contacted about a month and a half ago.( gotta love those wacky HR dudes)

     

    talk about stress.. Don't get me wrong I am rather happy about the whole thing.

    would it be a G o o d [Good] idea to mention i have other intervews at the moment?  my gut screems no, but anyone have any pointers for the situation?

     


    OK ,Thanks Again!!!!(>.<)
  •  11-09-2009, 12:01 3417549 in reply to 3417528

    Re: QA testing interview coming up.

    I would not mention it. Maybe if you were going for a more prestigious position, but even then I would consider it taboo unless they ask you about it.
  •  11-09-2009, 12:48 3417561 in reply to 3417549

    Re: QA testing interview coming up.

    Yea that was my first intuition, for a better position it would be a G o o d [Good] way to ask for more money and such, but not in my situation.

     

    so what if both go well and they offer me the job....(knock on wood) if it gets to that what would be better career wise? One is a strictly QA company and the other an actual developer studio. I do belive it's just a 3-6 month contract both ways.

    Tongue Tied [:S]Tongue Tied [:S]Tongue Tied [:S]


    OK ,Thanks Again!!!!(>.<)
  •  11-09-2009, 12:54 3417564 in reply to 3417561

    Re: QA testing interview coming up.

    I'd go for the development studio. With a strictly QA studio, your stuck at doing QA. But if you have ambitions of becoming a developer, then you should go to the development studio.
  •  11-11-2009, 11:37 3417807 in reply to 3417564

    Re: QA testing interview coming up.

     

    I came out for my interview today..

     

    I was very impressed with the company. It would be a real dream working with them. That only added to my nerves. the interview was very well done, more a conversation than a question base interview. He did take notes on what I said, and I can only hope I gave the right pitch. I was as honest as possible with my flaws, and really tried to sell myself like the passionate and willing to learn person that I am.^^ [^^]

     

    I’ll know very soon if i got the second interview.


    OK ,Thanks Again!!!!(>.<)
  •  11-12-2009, 9:48 3417914 in reply to 3417807

    Re: QA testing interview coming up.

     I got the second interview.Up [:up:]Up [:up:] they invited me back to test me as i test something. anyone got more pointers?


    OK ,Thanks Again!!!!(>.<)
  •  11-12-2009, 12:37 3417931 in reply to 3417914

    Re: QA testing interview coming up.

    Congrats! During the hands on test it is fairly important to mention everything that seems wrong. Avoid pointing out design flaws unless they are VERY obvious. Design flaws are usually opinion based and a tester is supposed to remain objective. Art bugs are going to be your bread and butter for a test like this. Run into lot of things to make sure they have collision, go places people would not normally go, put your camera along walls and doors to make sure they have camera collision, keep an eye open for NPCs acting strangely (not art), ETC.
  •  11-15-2009, 12:34 3418247 in reply to 3417931

    Re: QA testing interview coming up.

    Sounds like very G o o d [Good] advice, thanks.

     

    What I am worried about is proper bug reporting. Any idea where I can get a look at an actual bug report sheet?  Mostly I'm afraid some of my terminology might be wrong. I speak fluent English but some of my technical terms are still a bit rusty.Found plenty of bug report forums on-line but they don’t look very professional. (not saying they suck. respect!!)


    OK ,Thanks Again!!!!(>.<)
  •  11-16-2009, 12:48 3418336 in reply to 3418247

    Re: QA testing interview coming up.

    Terminology is one of the things they should teach you in your training. But the ones you will use the most are things like;

    Animation: The movement of characters or object in the game.

    Player character: Who the player is currently controlling.

    Clipping/Clip: When one object un-naturally passes through or into another.

    Collision: The "physical plane" on which a character or objects physically interacts with another.

    I think if you just stick to the PAL format that I mentioned before, you should be fine. Do not force yourself to use it when it seems un-natural but it is a G o o d [Good] guideline.

    PS: One pet peeve of a lot of developers, dont call them "glitches". Call them "bugs".
  •  11-17-2009, 3:36 3418424 in reply to 3418336

    Re: QA testing interview coming up.

    Alright, I certainly will keep that in mind.

     

    Off I go, wish me luck.


    OK ,Thanks Again!!!!(>.<)
  •  11-20-2009, 3:55 3418751 in reply to 3418424

    Re: QA testing interview coming up.

    Gave it my best shot. Compared with some of the other guys there I don't think i did too badly. There were however some that definitely had previous experience in QA. Looks like they had a lot of applicants and only took a few with the best skills ready to go, I guess my experience was not enough. I do consider it to have been a learning experience for future opportunities.

     

    I have the other interview coming up in just a few days and I do feel a lot better prepared.


    OK ,Thanks Again!!!!(>.<)
  •  11-23-2009, 13:14 3419268 in reply to 3418751

    Re: QA testing interview coming up.

    Had the interview today. Finally a G o o d [Good] look into an actual developer studio. I could just feel the AAA video game vibe, wish they would have let me stay all day to look around. I loved every minute and I had a chance to chat up some very interesting individuals. I left after about 2hr feeling G o o d [Good] all over. I will know soon if they will take me on. It would be wonderful to work in such a studio.


    OK ,Thanks Again!!!!(>.<)
  •  11-23-2009, 18:57 3419317 in reply to 3419268

    Re: QA testing interview coming up.

    Hope everything goes really well for you. I know what you mean though. For pretty much the whole first year I worked at Volition it felt pretty magical. BLOCKED SCRIPTInsertText('Big Smile [:D]');
  •  11-25-2009, 11:10 3419570 in reply to 3419317

    Re: QA testing interview coming up.

    Well… looks like I did it!!!^^ [^^]Nervous [:nervous:]Stick out tongue [:P]Wink [;)]^^ [^^]

     

    They offered me a contract, and I will be starting in the New Year. I am absolutely thrilled to finally have a position within the game industry.  It took me a bit under 4 months of searching and applying but I finally have my foot in the door. I just can't wait to start!


    OK ,Thanks Again!!!!(>.<)
  •  11-25-2009, 23:50 3419669 in reply to 3419570

    Re: QA testing interview coming up.

    CONGRATS!! I could not be happier for you! Just work really hard and keep improving your skills and you will love the job. It is a very rewarding experience.
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